Data Protection

Sv808 Privacy Policy – Our Firm Commitment to Protecting Your Data

You have the right to know how your personal data is handled at sv808. In this Privacy Policy, we clearly explain what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Published in Full
GDPR Compliant
Our Privacy Commitment
  • Your data is never sold
  • Secured with 256-bit SSL encryption
  • No third-party sharing (except where required by law)
  • Data deletion requests are always accepted
  • Full transparency on cookie usage
  • Right to access your own data at any time
Section 01
What Information We Collect

When you create an account or use our services at sv808, certain information is collected from you. This Privacy Policy is designed to give you full transparency about that data, so you can use sv808 with complete confidence.

Directly Provided Information

  • Full name, date of birth & gender
  • Email address & mobile number
  • Current Address & Postal Code
  • National ID or passport number (for KYC verification)
  • Payment method details (bKash/Nagad/Rocket number)

Automatically Collected Information

  • IP Address & Device Type
  • Browser type and operating system
  • Session duration and page visit data
  • Cookies & Local Storage Data
  • Transaction history and gaming logs

Sv808 only collects information that is genuinely necessary for delivering services, ensuring security, and meeting legal obligations. Collecting data beyond what is needed goes against our policy.

Section 02
How Your Information Is Used

Sv808 uses your personal information only for specific, legitimate purposes. It is never used for anything beyond those purposes without your consent. Each use case is clearly outlined below.

Purpose of Use Description Legal Basis
Account Management Registration, login, and profile updates Contractual
Payment Processing Confirming Deposits & Withdrawals Contractual
KYC & AML Verification Identity Verification & Fraud Prevention Legal Obligation
Customer Support Dispute Resolution & Complaint Handling Legitimate Interest
Promotions & Bonuses Delivering personalized offers (with your consent) Consent-Based
Service Improvement Fixing platform bugs and improving user experience Legitimate Interest

Sv808 never sells your data to advertisers or third parties. You can unsubscribe from promotional emails at any time.

Section 03
Where & How Long Your Data Is Stored

Sv808's servers run on internationally certified cloud infrastructure. All your data is stored in encrypted form and backed up on a regular basis.

Retention Period

  • While account is active: all data retained
  • After account closure: up to 5 years as required by law
  • Transaction records: 7 years (as per financial regulations)
  • Cookie data: up to 12 months
  • Support chat logs: 2 years

Once legal obligations have been fulfilled, your data is securely deleted. To submit a specific deletion request, support@sv808.appto send us an email.

Section 04
Data Sharing Policy with Third Parties

Sv808 does not generally share your personal data with third parties. However, limited exceptions may apply in the specific circumstances outlined below.

  • Payment Processor: With bKash, Nagad, and Rocket solely for processing transactions
  • KYC Partner: With an authorized provider for identity verification
  • Law Enforcement: Under a valid court order or government directive
  • Audit & Compliance: In regular reports submitted to the licensing authority

Your information is never shared with advertisers, data brokers, or marketing companies. This commitment is a core part of sv808's founding principles.

Section 06
Your Data Rights

Every registered member at sv808 has important rights regarding their personal data. To exercise any of these rights, simply get in touch with us.

Data Rights

You are in full control of your data

Sv808 believes you are the owner of your data. These are your rights — use them.

Right to Access Your Data
You can request a full record of the data sv808 holds on you at any time. Simply send us an email and a complete report will be delivered within 30 days.
Right to Rectification
If any information in your profile is incorrect, you can request a correction. Once valid proof is provided, your details will be updated promptly.
Right to Erasure
After closing your account, you may request deletion of all data that is not required to be retained under legal obligations.
Right to Data Portability
You can request to download your data in a machine-readable format (JSON/CSV).
Right to Restrict Processing
You can request to restrict how your data is used for specific purposes, such as opting out of marketing emails.
Right to Object to Processing
You can object to your data being used on the basis of legitimate interest or direct marketing, and sv808 is required to comply.
Section 07
Technical Security Measures

Sv808 follows the highest industry technical standards to protect your data. Security isn't just a talking point — it's built into the core of our infrastructure.

  • TLS 1.3 Encryption: All communication between server and client is encrypted
  • AES-256 Data Encryption: All data stored in the database is fully encrypted
  • Two-Factor Authentication (2FA): Additional Security Layer for Your Account
  • Brute Force Protection: Account automatically locked after multiple failed login attempts
  • Regular Security Audits: Periodic audits conducted by third-party experts
  • Firewall & DDoS Protection: Prevention of Unauthorized Access & Attacks
  • Real-Time Monitoring: Instant detection of suspicious activity

In the event of a security breach, we are required to notify affected users by email within 72 hours. Your protection is our top priority.

Section 08
Protection of Minors' Data

Sv808 is strictly for users aged 18 and above. We do not knowingly collect data from or allow minors to create accounts.

  • Age verification is mandatory at registration
  • Date of birth is verified during the KYC process
  • Accounts identified as belonging to minors are closed immediately
  • Any data held is permanently deleted

If you suspect a minor is using sv808, please contact us immediately support@sv808.appto let us know.

Section 09
Privacy Contact

For any questions, concerns, or requests regarding our Privacy Policy, reach out to our dedicated privacy team. We are committed to responding within 3 business days.

  • Email: support@sv808.app
  • Response time: within 3 business days
  • Language: Available in both Bengali and English
  • Support hours: 24/7, 7 days a week

To request data deletion, portability, or correction, email us with your registered email address and account ID. Once your identity is verified, we will act promptly.

Why sv808 Is Trustworthy

6 Ways sv808 Protects Your Privacy

We're committed to protecting your data — not just in words, but in action

End-to-End Encryption

Every data transfer at sv808 is protected by TLS 1.3 and AES-256 encryption. Your information remains fully encrypted at every stage — from transmission to storage.

TLS 1.3 AES-256
Full Data Control

You have full control over your data — view, edit, delete, or download it at any time. Just send a single email request and it will be handled within 3 business days.

Access Right to Erasure
No Data Sales

Sv808 never sells your personal data to advertisers, data brokers, or any commercial third party. This is a core principle we do not compromise on.

Sale Prohibited Transparent
Full Policy in Bengali

Our privacy policy is published in full Bengali with Bangladeshi users in mind. No complex legal jargon — every term is explained in plain, straightforward language.

Bengali Easy to Understand
Defined Retention Period

Sv808 does not store your data indefinitely. Each type of data has a defined retention period, after which it is automatically deleted.

Defined Retention Period Automatic Deletion
Dedicated Privacy Support

We have a dedicated privacy team for any questions or requests. Reach out by email 24/7 and receive a response within 3 business days.

Dedicated Team 24/7

Join a Safe & Trusted Platform

Enjoy the best betting and gaming experience at sv808 — with your privacy fully protected.

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